Privacy policy

# Privacy Policy

Effective Date: 25 may 2026

At ROVELLE, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

## 1. Information We Collect

We may collect the following types of information when you use our website:

### Personal Information
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely through third-party payment providers)

### Non-Personal Information
- IP address
- Browser type and device information
- Website usage data
- Cookies and analytics data

## 2. How We Use Your Information

We use the information collected to:

- Process and fulfill orders
- Provide customer support
- Send order confirmations and updates
- Improve our website, products, and services
- Personalize your shopping experience
- Prevent fraud and unauthorized transactions
- Send promotional emails or offers (only if you opt in)

We do not sell or rent your personal information to third parties.

## 3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:
- Remember customer preferences
- Analyze website traffic and performance
- Provide relevant product recommendations
- Improve website functionality

You can choose to disable cookies through your browser settings, though some website features may not function properly.

## 4. Third-Party Services

We may use trusted third-party services to operate our business, including:

- Payment gateways
- Shipping and logistics providers
- Analytics tools
- Marketing and advertising platforms

These third parties may have access to limited information necessary to perform their services but are not permitted to use your information for unrelated purposes.

Examples may include:
- Shopify
- Razorpay
- Google Analytics
- Meta/Facebook Ads

We encourage users to review the privacy policies of these third-party services.

## 5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

While we strive to protect your data, no online transmission or storage system can be guaranteed to be completely secure.

## 6. Customer Rights

As a customer, you may have the right to:

- Access the personal data we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal data
- Withdraw consent for marketing communications
- Request information about how your data is used

To exercise these rights, please contact us at [rovelleshopy@gmail.com].

## 7. Data Retention

We retain customer information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

## 8. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

## 9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

Any updates will be posted on this page with a revised effective date.

## 10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

[rovelle]  
[rovelleshopy@gmail.com]